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Business Strategy

Business Strategy


 Porter's Five Forces analysis

The Red Lobster Company is certainly profitable if one
considers the following five forces:

Threat of New Entrants (Low):

  • High capital requirements to open new full-service seafood restaurants.
  • Brand loyalty and a strong reputation make it difficult for new entrants.
  • Red Lobster has economies of scale advantages.

Bargaining Power of Suppliers (Moderate):

  • Reliant on fresh seafood, which can have volatile prices.
  • Many substituted suppliers of seafood and other ingredients.
  • Suppliers have moderate negotiating power.

Bargaining Power of Buyers (Moderate):

  • Customers have many substitute full-service restaurant options.
  • Customers are price-sensitive and desire value.
  • Customers have moderate negotiating leverage.

Threat of Substitutes (High):

  • Many substitute dining options like casual dining, fast food, etc.
  • Consumer taste preferences are shifting.
  • Convenience and price of substitutes are a threat.

Competitive Rivalry (High):

  • Full-service dining segment is highly competitive.
  • Competes directly against national and regional chains.
  • Must differentiate on food, service, and ambiance.
  • Promotions and discounting erode profits.



Menu Promos

--"Ultimate Endless Shrimp"

Menu development process - Red Lobster focuses heavily on frequently introducing new menu items and new promos to launch these new ideas


  • The endless shrimp promotion was added to the menu in June 2023 to get more customers into the store during their dry period ( summer and fall)

  • Red Lobster experienced a large customer flow which was the goal, but the promotion was only 20$ so it did not turn out to be as profitable as they hoped.

  • A $11 million loss was accumulated in the 3rd quarter of the year 

  • Since June 2023, the endless Shrimp promotion price has increased since the profit loss in 2023.

 -We Found this information through Red Lobster's marketing and customer reviews on Facebook, Instagram, and other social media platforms.


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