Introduction

 Introduction

What's Red Lobster?

Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida. The company has operations across most of the United States (including Puerto Rico and Guam) and Canada, as well as in China, Ecuador, Hong Kong, Japan, Malaysia, Mexico, Philippines, Turkey and the United Arab Emirates; as of June 23, 2020, the company had 719 locations worldwide. Golden Gate Capital became Red Lobster's parent company when it was acquired from Darden Restaurants on July 28, 2014. Seafood supplier Thai Union acquired a 25 percent stake in the company in 2016 for a reported $575 million, and in 2020 purchased the remaining portion from GGC.On August 6, 2014, Red Lobster announced its new headquarters location in CNL Center City Commons in Orlando. On March 6, 2015, Red Lobster officially opened the Restaurant Support Center.

Red Lobster website: https://www.redlobster.com/?gclsrc=aw.ds&gad_source=1

Mission Statement

Red Lobster's mission statement is "To be where the world goes for seafood, now and for generations."

Business situation

  The global lobster market will reach $7.6 billion in 2023. Looking ahead, IMARC Group expects the market size to reach $16 billion by 2032, with a compound annual growth rate (CAGR) of 8.3% from 2024 to 2032.

Why did we choose Red Lobster?

We chose this company because one of our group members used to work here, and between the fact that many of our group members had no work experience as well as being from abroad, we chose this company to get faster and easier interviews for the next stage. In summary, Red Lobster is a major player in full-service casual dining, focused on providing an enjoyable and affordable seafood dining experience to customers through its global restaurant locations, food quality, and marketing.

The Relationship with Information Systems

The core operations and strategy of Red Lobster rely heavily on the integration of these information systems across the value chain. Information Systems enable and drive many aspects of the customer experience, supply chain, and internal operations for the business. that's how it relates to IS.